Case Study: Asana achieves a seamless, welcoming interview and front-desk experience with Envoy

Asana’s Brand Starts at the Front Desk

Asana, the rapidly growing maker of a popular work-tracking app, treats the front desk as a critical first impression for thousands of visitors each year, especially job candidates. Before Envoy, Asana relied on paper sign-in books that focused reception on paperwork rather than people, and recruiters and assistants needed better ways to remember candidates and welcome VIPs.

Envoy’s digital sign-in replaced logbooks and let reception focus on creating a personal, on‑brand welcome; Slack notifications alert hosts when visitors arrive and Envoy’s assistant feature helps coordinators greet VIPs. The result: more personal attention, smoother interview logistics, stronger first impressions—and support for hiring more than 100 people after deployment.

Asana

Cristina Gavin

Office Coordinator