Case Study: Aruba achieves a modern, high-performance visitor sign-in and secure, automated guest Wi‑Fi with Envoy

Aruba impresses visitors with a modern, high-performance sign-in

Aruba, a Hewlett Packard Enterprise company in Santa Clara, needed a sign‑in experience that matched its modern, high‑performance workplace. Their old mix of paperwork and software made visitors wait, didn’t fit the new building’s aesthetic, and left Aruba unable to identify who was using guest Wi‑Fi—an important issue for a networking company that hosts about 1,200 visitors per month.

Aruba implemented Envoy’s iPad sign‑in with a custom integration to Aruba ClearPass, automatically provisioning unique Wi‑Fi codes and validating guest contact details, while sending hosts instant notifications via Skype and the Envoy app. The result: a seamless, modern welcome that reduces visitor wait times, secures and audits guest network access, and streamlines receptionist workflows—earning positive feedback from visitors and staff.

Aruba

Rick Reid

Office of Customer and Employee Experience