Case Study: Headspace scales visitor check-in and reduces paperwork with Envoy

Achieving Front Desk Enlightenment with Headspace

Headspace, a meditation app with millions of users and a growing team in a new 20,000 sq. ft. Santa Monica office, faced rising foot traffic, mounting paperwork, and the challenge of preserving a warm, culture-first guest experience while protecting confidential information. They needed a scalable, efficient check-in process that reflected their brand and reduced administrative burden.

By implementing Envoy’s visitor registration and customizable NDA features, Headspace automated notifications (Slack, email, SMS), digitalized NDAs and waivers, and created multiple visitor types to reinforce their culture. The result: faster, scaled check-ins, significantly less paperwork, and a welcoming, high-tech front desk that supports internal programs like bike borrowing.

Headspace

Francis Aquino

Workplace Experience Manager