Case Study: MarketAxess achieves streamlined immigration processes and frees HR time with Envoy Global

Technology Helps This Company Eliminate It's Inefficiencies and Give Time Back to HR

MarketAxess, a New York–based leader in electronic trading, struggled with immigration inefficiencies that left HR stretched thin: the company relied heavily on costly outside attorneys, employees lacked visibility into their cases, and HR often served as the middleman. To solve this, MarketAxess partnered with Envoy Global and adopted Envoy’s immigration management platform and a dedicated Customer Relationship Manager.

Envoy Global implemented its platform and assigned a CRM so employees can log in to see case statuses and communicate directly with Envoy‑affiliated attorneys, reducing back-and-forth through HR. The result: fewer inefficiencies, more timely document collection and deadline tracking, and a measurable reduction in HR’s intermediary role—giving time back to HR and empowering employees, according to Global Head of HR Cordelia Boise.

MarketAxess

Cordelia Boise

Global Head of Human Resources