Case Study: Segment achieves confident, scalable international hiring with Envoy Global

Enterprise Data Partner Leans on Technology to Confidently Grow Workforce

Segment, a leading customer data infrastructure company, struggled with a fragmented, email-based immigration process that slowed international recruiting and lacked transparency. To address this, Segment partnered with Envoy Global and adopted Envoy’s immigration management platform — including its dashboard, visa questionnaire, tracked attorney messaging, and customer success support.

Envoy Global replaced manual email workflows with a centralized system that tracks cases, surfaces pop-up policy updates, and clarifies required documents, letting HR produce an instant company snapshot “in a second.” The result: faster, more transparent case handling, reduced administrative burden, greater confidence in hiring international talent, an expanding immigration program that scales with headcount, and full buy-in from hiring managers and executives.

Segment

John Pichay

HR Generalist