Case Study: See Kai Run boosts pre-booking and cuts order entry time with Envoy B2B

See Kai Run boosts pre-booking 30% and cuts order entry time 40% with Envoy B2B

See Kai Run, a children's footwear company, faced significant operational challenges before adopting Envoy B2B. Their customer service team manually processed orders from email, fax, and mail, which was time-consuming and prone to human error. Additionally, their marketing team struggled to distribute assets consistently, and the company was heavily reliant on hard copy catalogs and emailed Excel spreadsheets for inventory communication, creating a fragmented and inefficient sales process.

Envoy B2B provided a modern platform that solved these problems by offering shared, real-time inventory visibility for sales reps and accounts, a centralized hub for marketing assets, and a digital catalog. This streamlined the entire order entry and sales process. As a result of implementing Envoy B2B, See Kai Run saw a 30% increase in pre-booking and a 40% reduction in order entry time, significantly improving efficiency and ROI.

See Kai Run