Envoy B2B
35 Case Studies
A Envoy B2B Case Study
The customer, Howler Brothers, faced challenges in its wholesale channel, including manual order processing errors, inefficiencies in managing demand, and a lack of real-time inventory visibility for its buyers. To modernize its approach, it worked with vendor Envoy B2B to implement its NetSuite connector.
Envoy B2B implemented its turnkey connector to integrate with the Howler Brothers NetSuite system. The solution automated order processing, provided real-time inventory data to buyers, and created a single portal for retailers to review transactions. This resulted in an estimated savings of over three hours per day, a significant reduction in errors, and improved customer satisfaction, allowing the team to shift from being reactive to proactive.