Case Study: EK IMMOBILIEN achieves faster property purchases with envivo.io

EK IMMOBILIEN envivo within the real estate industry

EK IMMOBILIEN, a company in the real estate industry, was facing a challenge with the exhausting and paperwork-heavy property purchase process for its customers. This complexity was causing frustration for both buyers and sellers and risked lessening the joy of the transaction. The company turned to envivo.io to help streamline and improve this experience.

envivo.io implemented a solution using a personalized microsite to centralize all documents and communications. This platform provided full transparency into the process status and included chat functions, eliminating lost information from emails. As a result, EK IMMOBILIEN saw a 76% increase in customer satisfaction and a 100% improvement in making secure, GDPR-compliant purchases, with decisions being made much faster.

EK IMMOBILIEN