Case Study: Bandolier achieves 70% higher search conversion with Envive

Bandolier boosts search conversion by 70% with Envive

Bandolier, a retailer of luxury phone cases and accessories, faced a challenge with its site search. Its previous provider was failing to return relevant results for complex, misspelled, or natural language queries, causing friction for motivated shoppers and leading to missed sales opportunities. The company partnered with Envive to implement its LLM-powered search solution to better understand customer intent.

Envive's solution used AI to correct typos, recognize synonyms, and interpret natural language, ensuring the most relevant products were surfaced. This implementation delivered a significant 70% increase in checkout rate per search, lifting it from 5.3% to 9%. Furthermore, 13.5% of all users who performed a search made a purchase, successfully turning site search into a major growth driver for Bandolier.

Bandolier