Case Study: University Data Centre reduces restoration costs and downtime with Envista Forensics

University Data Centre cuts restoration costs from $40M to $960,000 with Envista Forensics

The customer, a university data centre, faced a significant challenge when a construction contractor damaged a power transformer, causing a surge that disabled cooling and triggered a dry chemical fire suppression system. The initial claim to replace all impacted equipment was estimated at $36M-$40M. They engaged the vendor, Envista Forensics, which assembled a team of experts across Information Technology, Electrical Engineering, and Equipment Restoration to investigate the loss.

Envista Forensics conducted a full investigation and determined that the damaged transformer cabling should be replaced for reliability. Crucially, their analysis found that the IT equipment sprayed with fire suppressant could be decontaminated and restored to the manufacturer's standards rather than being replaced. This solution drastically reduced business interruption and eliminated the need to wait for new equipment. The final restoration cost was $960,000, a massive savings versus the potential $40M for replacement.