Case Study: High End Hotel in London cuts fire damage claim costs by nearly 40% with Envista Forensics

High End Hotel cuts fire loss costs by nearly 40% with Envista Forensics

A high-end hotel in London faced a significant fire and required assistance to manage the complex reinstatement and insurance claim process. The challenges included assessing damage to the luxury property, navigating a cost-plus contract with a French contractor, dealing with severe site access restrictions, and managing separate lease agreements for on-site restaurants. Envista Forensics was appointed to provide multidisciplinary expertise in mechanical and electrical engineering, quantum assessment, and cost analysis.

Envista Forensics implemented a detailed solution that included checking the reasonableness of reinstatement quotations, managing program reviews, and assisting with the complex business interruption claim. Their experts collaborated with architects and engineers to address issues like code-compliant upgrades and the cleaning of smoke-damaged ventilation systems. As a result, Envista helped reduce the initial claim cost estimate by nearly 40% and assisted in managing the program to meet a critical rebranding and launch deadline.