Case Study: a senior living facility reduces flood damage claim costs with Envista Forensics

a senior living facility cuts flood damage claims by 83% with Envista Forensics

Envista Forensics was engaged by a senior living facility following Hurricane Harvey to investigate extensive flood damage to the building and its electro-mechanical equipment. The challenge was to evaluate a claim in excess of $300,000 for damages caused by water intrusion into ceilings, walls, floors, and critical systems including switchgears, HVAC, and elevators.

Envista's team of mechanical, electrical, and structural experts conducted a comprehensive onsite inspection. Their solution involved determining the precise cause of loss, recommending repairs or replacement for irretrievably damaged equipment, and suggesting cleaning and testing for other items. The investigation by Envista yielded significant savings, achieving an indemnity accuracy of over $280,000, which represented an 83% reduction in the total claimed amount.