Case Study: Village of Lemont achieves accelerated strategic-plan execution and greater transparency with Envisio

Village of Lemont - Customer Case Study

The Village of Lemont, IL, a Chicago suburb of about 17,000 residents, faced rapid change — population growth, retail transformation, aging infrastructure and state financial pressures — and decided to rebuild its FY 2018–2021 strategic plan to be more data-driven and transparent. To capture 20 initiatives, 120+ action items and meaningful KPIs, senior leaders selected Envisio’s cloud-based strategic planning and performance management solution to track outcomes and hold staff and the board accountable.

Envisio implemented a comprehensive management reporting framework with cascading dashboards, automated notifications, live personal and team views, color-coded progress indicators and a public dashboard for community transparency. As a result, the Village of Lemont now tracks over 50 performance measures and manages 20 initiatives and 120+ action items in one system, boosting staff engagement and accountability, improving decision-making and transparency, and enabling the village to take on more work with the same staffing while accelerating performance.

Village of Lemont

George Schafer

Village Administrator