Case Study: Gaston County achieves strategic-to-budget alignment and data-driven decisions with Envisio

Gaston County - Customer Case Study

Gaston County, North Carolina, serving roughly 210,000 residents, struggled with siloed departments, no overarching strategic plan, and reliance on priority-based budgeting and static spreadsheets that didn’t reveal why high-priority programs underperformed. Seeking a user‑friendly, cost‑effective performance management system that could align departmental plans with board priorities and provide intuitive reporting, Gaston County turned to Envisio.

Envisio’s cloud-based strategy implementation and performance management software, supported by its professional services and templates, helped Gaston County build its first strategic plan, cascade priorities into goals and departmental objectives, and get ten departments to create aligned plans. With Envisio’s KPI tracking and reporting, the county now visualizes progress (for example monitoring EMS response times), saves many hours producing executive and council reports, and has shifted to data-driven budgeting and proactive performance management.

Gaston County

Matthew Rhoten

Budget Administrator