Case Study: City of Irving achieves award‑winning innovation and automated reporting with Envisio

City of Irving - Customer Case Study

City of Irving, TX, a diverse city serving roughly 260,684 residents and home to an Innovation and Performance Office, faced inefficient, Excel-based strategic planning and reporting that consumed more than 40 hours each quarter and lacked standardization, transparency, and timely insight across departments. To modernize performance management, improve resident engagement, and better align resources with strategic goals, the City of Irving turned to Envisio.

Envisio deployed its performance management platform—dashboards, scorecards, automated reporting and integrations with Smart Cities and the Open Data portal—standardizing initiative tracking and public reporting while providing hands-on implementation support. The City of Irving went from 40+ hours per quarter preparing reports to automated generation, increased transparency with public-facing dashboards, improved resource allocation and community engagement, and stronger ROI and governance outcomes thanks to Envisio.

City of Irving

Aimee Kaslik

Chief Innovation and Performance Officer