Case Study: Technology Client strengthens reverse supply chain auditing with ERM

technology client strengthens reverse supply chain oversight by 2030 with ERM

A technology client, concerned about the global e-waste problem and the need for greater oversight of its vendors, sought to assess its reverse supply chain for compliance and sustainability. The client enlisted Environmental Resources Management (ERM) to help develop a rigorous audit standard and a risk framework for deployment.

ERM co-developed the audit methodology and risk framework, then managed the entire program. This included training suppliers, performing audits, tracking KPIs, and overseeing the closure of findings. The partnership with ERM provided the client with a comprehensive understanding of its reverse supply chain risks and opportunities, which informed vendor selection and management. Furthermore, ERM's ongoing support enables the client to achieve its 2030 sustainability goals for product takeback and recycling while minimizing business risks and elevating its corporate reputation.