Case Study: DuGood Credit Union strengthens card issuance resiliency with Entrust cloud IFIaaS

DuGood Credit Union cuts card issuance cutover to 45 minutes with Entrust

DuGood Credit Union, a financial institution in a hurricane-prone region, faced challenges with its aging on-premises card issuance infrastructure, which created a single point of failure and risked service disruptions. To meet a internal resiliency mandate and modernize its systems, the credit union partnered with vendor Entrust to migrate to a cloud-based issuance solution, specifically their Instant Financial Issuance as a Service (IFIaaS) platform.

Entrust implemented its cloud-based IFIaaS solution, which integrated with DuGood's core banking system and was paired with new Sigma DS4 printers. The migration was seamless, featuring a quick cutover with no branch downtime. The results eliminated unplanned downtime, ensured 24/7 card availability for members, and shifted costs from capital expenditure to operational expenditure, providing greater resiliency and operational efficiency for DuGood Credit Union.

DuGood Credit Union