Case Study: Westover Companies achieves streamlined, resident-focused property management with Entrata

Westover Companies - Customer Case Study

Westover Companies, a 40+-year property management firm overseeing more than 10,000 units across the Philadelphia region, was hampered by slow, inflexible software and unresponsive vendors. Recurring fees, poor security controls that enabled an employee theft, and long waits for fixes created operational friction and kept property teams from focusing on residents.

Westover moved to Entrata’s scalable PM platform and a dedicated support team, gaining flexible, integrated technology that streamlined accounting and operations. As a result, resident-focused service improved, online rent participation rose to about 50%, reconciliation became seamless, and Westover now benefits from a responsive partner that supports growth and day-to-day efficiency.

Westover Companies

Gunti Weissenberger

President