Case Study: PeakMade Real Estate saves 300+ hours with Entrata Bill Pay

PeakMade Real Estate saves 300+ hours with Entrata Bill Pay

PeakMade Real Estate faced a significant challenge as its Accounts Payable team spent weeks manually processing thousands of resident refund checks. This paper-based system led to inefficiencies, returned mail, and compliance risks, draining time from more valuable tasks. To address this, PeakMade partnered with vendor Entrata and its Bill Pay service.

Entrata's solution provided a fully integrated payment system that automated refunds via ACH directly within its platform. This eliminated manual work and improved operational visibility. The implementation saved PeakMade over 300 hours annually, automated 30% of payments, and allowed them to process approximately 2,500 refunds per season faster and with fewer errors, significantly reducing risk and administrative burden.

PeakMade Real Estate