Case Study: Retail Distribution achieves 8% energy reduction and 188% 5-Year ROI with ENTOUCH

Retail Distribution - Customer Case Study

Retail Distribution, a North American retailer with stores, distribution centers and headquarters, faced rising operational costs, product damage from humidity, limited onsite staff, and investor-driven ESG targets. To centralize control and get real-time data across sites, the company partnered with ENTOUCH and adopted the ENTOUCH energy management solution (ENTOUCH.360/cloud) to operate all locations from a single login.

ENTOUCH implemented centralized monitoring and control of HVAC, fans, heating, lighting, bay doors and humidity, plus operational measures like off‑peak forklift charging and real-time alerts to reduce inefficiency. The ENTOUCH solution delivered an average 8% reduction in energy use, measurable ESG benefits including Scope 1–3 reporting support, a 188% five‑year ROI, lower maintenance spend and improved profitability while cutting carbon emissions.