Case Study: Franchise Management Inc. achieves 75% energy reduction and $1M annual utility savings with ENTOUCH

Franchise Management Inc. - Customer Case Study

Franchise Management Inc., a Canada-wide owner of 270+ quick-serve restaurants, faced rising utility costs, depreciating equipment, frequent HVAC and refrigeration issues, and a growing maintenance backlog. After an energy evaluation and vetting of vendors, FMI selected ENTOUCH to provide a holistic energy management solution—including ENTOUCH.360 for energy monitoring, equipment and HVAC control, alerting, and rapid retrofit coordination—beginning with a 20-store pilot to validate savings.

ENTOUCH deployed ENTOUCH.360 plus automated controls, equipment sequencing, LED and lighting retrofits, low-flow plumbing fixtures, and integration with FMI’s ServiceChannel CMMS, supported by dedicated account management and rapid installation. The partnership delivered measured results: 75% lower lighting and electrical costs, 50% less water and sewage, $3k–$18k saved per store (more than $1M annually across 270 stores), payback in 9 months to 2 years, and a shift to near 100% preventative maintenance—validating ENTOUCH’s impact on FMI’s operating efficiency.

Franchise Management Inc.