Case Study: Discount Integrated Solutions Retailer achieves 14% energy savings and enterprise-wide visibility with ENTOUCH

Discount Integrated Solutions Retailer - Customer Case Study

Discount Integrated Solutions Retailer, a Canadian discount chain that grew from a single store to over 1,400 locations with plans for hundreds more, lacked clear visibility into energy use and faced rising maintenance costs and an unsatisfactory incumbent provider. To meet aggressive expansion and sustainability goals without sacrificing margins, they engaged ENTOUCH to pilot an energy management and lighting-controls program using ENTOUCH.one smart thermostats and the ENTOUCH.360 monitoring/concierge service.

ENTOUCH ran a three-store pilot in 2019 that cut energy use by more than 14%, then expanded deployments of ENTOUCH.one, lighting controls and 24x7 monitoring to 100+ sites and continued phased rollouts and retrofits to additional locations. ENTOUCH’s remote visibility, automated fault detection and concierge service reduced truck rolls, enabled proactive maintenance, improved indoor air quality during the pandemic, and delivered measurable cost and energy savings while scaling across the retailer’s portfolio.