Case Study: HomePride Bath boosts appointment set rates with Enthu.AI

How HomePride Bath improved appointment set by 5% using Enthu.AI

HomePride Bath, a bathroom remodeling contractor serving the Denver metro area and front-range Colorado, needed a better way to streamline appointment setting, improve agent coaching, and gain visibility into customer conversations. They chose Enthu.AI’s conversation intelligence platform to help frontline agents answer inquiries more effectively and identify prospects with higher conversion potential.

With Enthu.AI, HomePride Bath gained call visibility, coaching insights, and structured performance tracking around its Sandler Selling System. The results included a 5% increase in set rates, 40% better performance from top agents versus average ones, and an 80% reduction in coaching time, freeing up manager capacity to scale the team without adding headcount.

HomePride Bath

John TooHill

Call Center Manager