Case Study: Hrvatski Telekom boosts telco operations efficiency with Enterwell custom software

Hrvatski Telekom cuts SIM card processing from 14 days to 1 with Enterwell

Hrvatski Telekom (HT), a leading Croatian telecom and part of the Deutsche Telekom Group, faced challenges with inefficient internal processes that required significant manual work and employee time. To address these pain points, HT partnered with vendor Enterwell to develop a custom software solution aimed at streamlining operations.

Enterwell built a custom internal software that integrated several systems, including SAP, behind an easy-to-use interface. The solution automated and connected operations for managing SIM cards, phone numbers, and data, providing employees with clear instructions. This reduced a key process from 14 days to just 1 day, boosting efficiency and meeting Deutsche Telekom's high security standards.

Hrvatski Telekom (HT)