Case Study: PLUSCARD enables PSD2-compliant payment authentication with Entersekt and FIDO

PLUSCARD enables FIDO payment authentication for 10%–12% of cardholders with Entersekt

German card issuer PLUSCARD faced a challenge where an estimated 10-12% of its cardholders were unwilling to use a mobile device for two-factor payment authentication due to security concerns or not owning a smartphone. PLUSCARD partnered with vendor Entersekt to provide a PSD2-compliant solution that did not rely on a mobile app.

Entersekt, along with partner Netcetera, implemented Europe’s first PSD2-compliant FIDO hardware token for payment authentication. This solution provided customers with a secure, convenient alternative to app-based methods, eliminated the need for SMS OTPs, and paved the way for future FIDO-based authentication.

PLUSCARD