Case Study: FirstBank achieves secure, user-friendly mobile banking with Entersekt

FirstBank - Customer Case Study

FirstBank of Colorado, one of the largest privately held banks in the U.S., wanted to strengthen the security of its mobile banking app while keeping the experience simple and convenient for customers. The bank also aimed to better engage a younger mobile-first audience and relaunch its app without forcing customers through a difficult re-enrollment process. Entersekt’s Transakt platform helped support these goals.

Entersekt implemented two-factor authentication for FirstBank’s mobile app using biometric login, starting with Touch ID on iPhone and later adding Android fingerprint support. The solution paired biometrics with digital certificates to deliver security with a single touch, and it required no customer re-enrolment. As a result, FirstBank achieved an industry-leading mobile authentication experience that improved convenience without sacrificing protection.

FirstBank