Case Study: FirstBank strengthens mobile banking security with Entersekt authentication

FirstBank adds two-factor authentication with Entersekt and no customer re-enrolment

FirstBank, a major privately held bank in the USA, faced the challenge of securing its mobile banking app in a user-friendly way. The bank partnered with vendor Entersekt to implement a solution that would optimize the mobile channel and engage a younger customer base without inconveniencing existing users.

Entersekt provided an industry-leading two-factor authentication solution that paired biometrics with digital certificates. This allowed customers to complete two factors of authentication with a single touch. The solution was implemented without requiring any customer re-enrollment, successfully matching high convenience with advanced security for the mobile app.

FirstBank