Case Study: Capitec Bank eliminates app-channel fraud with Entersekt

Capitec Bank eliminates app-channel fraud with Entersekt, saving tens of millions of rands

Capitec Bank, a South African retail bank, needed to implement a robust security platform to support its innovative mobile offerings while managing the costs of remote banking services like SMS and hardware tokens. The bank partnered with authentication vendor Entersekt to ensure a consistent and user-friendly digital experience for its clients.

Entersekt provided its mobile authentication solution, which prioritized app security and a simple user experience. The implementation yielded significant results for Capitec Bank, including the elimination of all fraud on its app-protected digital channels. Additionally, Entersekt's solution helped the bank save tens of millions of rands by replacing hardware tokens and SMS, while also contributing to phenomenal growth that made Capitec the country's third-largest bank by customers.

Capitec Bank