Case Study: a hospital and research facility achieves stable mainframe support and lower costs with Ensono’s Remote Infrastructure Management

Mainframe Solution for Medical Center Just What the Doctor Ordered

The client, a hospital and research facility providing company with a global reputation, faced a critical challenge when a change in its retirement plan led to the impending departure of key mainframe support staff. The company needed to quickly find a service provider to support its environment with the same standard of excellence as its in-house team and selected Ensono to provide a solution.

Ensono implemented a Remote Infrastructure Management (RIM) solution to support the mainframe from its own facility without migrating the hardware, completing the transition within 60 days. This partnership provided the client with a stable long-term support team, decreased staffing costs by reducing the needed headcount, and achieved incremental annual savings of $300,000 on software.