Case Study: The AA achieves scalable 24/7 service with Ensono

Delivering a 24/7 Service, 365 Days a Year to 14 Million Customers

The AA, the UK’s largest motoring organization serving 14 million customers, needed to replace its end-of-life ForgeRock Identity Platform and overcome scalability limits that were holding back growth. The company turned to Ensono for an upgrade and move to a cloud-based identity management solution that could improve reliability, reduce infrastructure overhead, and support always-on services.

Ensono rebuilt and upgraded the platform in phases, integrated it with AWS, and migrated customer data with a robust deployment pipeline designed for zero downtime. As a result, The AA now has a flexible, scalable cloud platform with no migration data issues, can deploy new features every two weeks instead of twice a year, and can deliver 24/7 service, 365 days a year.

The AA

Jeff Triner

Project Manager