Case Study: City of Karlovac achieves faster, more transparent procurement with Ensolva

Increasing Transparency And Efficiency Of Simple Procurement

The City of Karlovac sought to modernize its procurement process, which was heavily reliant on paper, manual evaluation, and physical presence. This inefficient system was time-consuming, costly, and prone to errors. To address these challenges, the city partnered with the vendor Ensolva to implement its digital procurement system.

Ensolva provided a cloud-based solution that digitized the entire procurement workflow, from requisition to contract. The implementation was completed rapidly, and the vendor provided extensive training and support. The results were significant: information search became 90% faster, communication was 50% faster, and paper use was eliminated. Ensolva also delivered 100% transparency throughout the process and enabled a 70% faster requisition approval, greatly increasing employee productivity.

City of Karlovac

Irena Grčić

Head of Public Procurement Office