Case Study: Ohio University Heritage College of Osteopathic Medicine achieves 2-week to 2-hour application turnaround with Enrollment Rx

With Enrollment Rx, Ohio University Heritage College of Osteopathic Medicine Cuts Application Time from Two Weeks to Two Hours

Ohio University Heritage College of Osteopathic Medicine faced slow, manual and fragmented admissions processes that limited timely, personalized communication and left completed applications taking up to two weeks. After an extensive search, the college selected Enrollment Rx and its cloud-based CRM and customized online portal to modernize outreach and application handling.

Enrollment Rx implemented an integrated CRM and self-service portal with automated workflows, real-time dashboards and reporting, enabling faster, personalized contact and staff collaboration across campuses. As a result, Enrollment Rx cut the time to a completed application from two weeks to two hours, increased overall applications by 14% (60% for the summer program), reduced call volume while improving call quality, and created significant staff efficiencies.

Ohio University Heritage College of Osteopathic Medicine

Kapil Bajaj

CRM Project Manager