Case Study: California Lutheran University achieves secure, AI-powered campus efficiency with Entrinsik Informer AI

California Lutheran University cuts financial-aid follow-ups by 70% with Enrole by Entrinsik

California Lutheran University faced the challenge of integrating AI innovation to enhance learning and operations while constrained by limited staffing, complex governance requirements, and a campus already managing multiple disconnected systems. They partnered with vendor Entrinsik to implement the Informer AI platform to responsibly scale artificial intelligence without expanding staff or compromising data integrity.

Entrinsik's solution was the creation of Ask Gumby, a campus-wide AI assistant built on the Informer AI platform and integrated into the university's existing MyCLU portal. This provided unified, governed access to real-time insights and workflow automation. The results included a 70% reduction in financial-aid follow-ups during orientation, a 75% decrease in unpaid graduation fees, and a 96% satisfaction rating for the enhanced platform, earning CLU the 2025 Tambellini Future Campus Award.

California Lutheran University