Case Study: Santa Maria College achieves streamlined enrolment management and 80% Open Day pre-registration with Enquiry Tracker

How Santa Maria College easily manages future enquiries

Santa Maria College faced a scramble to track prospective student enquiries—enrolment packs were handed out with no record of who requested them, family details and tour attendance weren’t captured, and multiple spreadsheets were used. By adopting Enquiry Tracker (using its forms on iPads and Check-in mode for events), the school gained a single system to record family histories, registrations and tour attendance.

Enquiry Tracker centralized registrations, automated personalised emails and calendar invites, and gave staff a dashboard and geographic analytics to manage enquiries; Reception now posts enrolment packs within 24 hours. The result: over 80% of families pre-registered at Open Day (drastically reducing congestion), fewer no-shows, hours saved every day, no more disparate spreadsheets, and improved parent response and customer service.

Santa Maria College

Kylie Lawtey

Admissions & Marketing Leader