Case Study: Global Strategy Unit improves knowledge sharing and expertise discovery with Enquire

Global Strategy Unit - Customer Case Study

Global Strategy Unit, a global strategy team at a Big 4 consulting and professional services firm, needed a better way to improve collaboration across offices, leverage internal knowledge more effectively, align incentives for cross-business engagement, and identify expertise gaps before turning to outside specialists. Enquire provided its enterprise knowledge management and discovery software, along with the Pulse Platform, to help the team find the right internal experts and centralize knowledge access.

With Enquire, Global Strategy Unit gained a streamlined way to identify employees with specific expertise, support real-time collaboration on proposals and projects, and create a seamless path to external experts when internal knowledge was lacking. The result was more efficient knowledge sharing, better utilization of internal talent, and a more cost-effective way to fill capability gaps and manage surge demand.