Case Study: Culver City Toyota boosts customer engagement with Enplug

Culver City Toyota - Customer Case Study

Enplug faced a common website problem: visitors hitting a missing page and encountering a dead-end message. The challenge was to prevent user drop-off and quickly guide people to useful information despite the 404 error.

The response was a simple, user-focused error page featuring a prominent "Back to Our Site" button plus a comprehensive footer with links to Company, Resources, Contact, and legal pages. This solution restored navigation paths, reduced visitor confusion, and made it easy for users to find support, product information, or contact channels.

Culver City Toyota

Ray Dulay

Sales Manager