Case Study: The BARBRI Group increases Office 365 visibility with ENow Mailscape365

The Barbri Group boosts Office 365 visibility across 15 locations with ENow Software

The Barbri Group, a provider of bar exam preparation and legal education, faced a challenge in maintaining visibility and proactive monitoring of its cloud-only Office 365 environment. With a global presence, any service issue meant lost productivity and revenue. Relying on native Microsoft tools, their IT team lacked the real-time insights and KPIs needed to identify and mitigate problems before they affected users, requiring a solution that could provide equivalent visibility to an on-premise deployment.

By implementing ENow's Mailscape365, Barbri gained a centralized command center dashboard for real-time monitoring. This allowed their IT team to proactively identify issues, reduce help desk calls, and prevent user disruptions through early recognition. The solution from ENow provided increased peace of mind, enhanced uptime, and valuable intelligence for anticipating performance needs, transforming their IT operations from reactive to proactive.

The Barbri Group