ENow Software
15 Case Studies
A ENow Software Case Study
NCS Technologies, Inc. (NCST), a computer manufacturer and system integrator for the public sector, faced challenges with its antiquated on-premises IT infrastructure. Their outdated Exchange 2016 servers were unstable and prone to failure, necessitating a rebuild and upgrade to prepare for a future cloud migration. NCST needed a solution from ENow Software to help monitor their Active Directory and Exchange environments throughout this incremental modernization process.
ENow implemented its EMS Monitoring and Reporting solutions, which provided full visibility into the environment and delivered critical reports. This allowed NCST to identify and clean up inactive users and outdated equipment, which streamlined their migration preparation and was instrumental in helping them achieve NIST certification. The ENow solution eliminated guesswork during troubleshooting, improved system uptime, and provided the data needed for optimal resource planning, saving the IT team valuable time.