ENow Software
15 Case Studies
A ENow Software Case Study
Bodek and Rhodes, a leading wholesaler of imprintable apparel, sought to enhance the performance of its sales teams. The company's management previously relied on call volume as a productivity metric but discovered their teams spent most of their time communicating via email. They tasked their IT team, led by network administrator Barbara Campbell, to find a solution to capture these key email statistics. After evaluating products that were too complex and expensive, they turned to ENow Software.
ENow implemented its Mailscape solution, which provided customizable, easy-to-read reports and was simple to administer. The tool automatically generated vital email statistics for individuals, departments, or the entire company, eliminating the need for manual report generation and daily monitoring. As a result, ENow's solution provided management with the data needed to optimize performance, making the sales team much more efficient and productive with their email communications.