Case Study: Blue Mountain optimizes Exchange performance with ENow Mailscape

Blue Mountain boosts Exchange efficiency with ENow in minutes

Blue Mountain, a year-round resort destination in Ontario, Canada, faced the challenge of optimizing its Microsoft Exchange system performance without a dedicated Exchange administrator. Their small IT team of generalists struggled to manage the vital communications platform amidst numerous other infrastructure tasks. The vendor, ENow Software, provided its Mailscape solution to address this need.

ENow Software's Mailscape product automated and simplified Exchange management with an intuitive dashboard that provided vital server information and proactive alerts. The solution enabled Blue Mountain's IT team to identify and resolve potential issues before they impacted users, significantly increasing their efficiency. The resort's IT manager reported that Mailscape functioned like a "virtual Exchange administrator," allowing them to provide better service to their end users by continuously monitoring their most critical system.

Blue Mountain