Case Study: Baltimore City Public Schools prevents mobile device issues with ENow Software

Baltimore City Public Schools cuts Exchange reporting from hours to minutes with ENow Software

Baltimore City Public Schools, a large public school system, needed a tool to monitor both its Exchange and BlackBerry systems and to generate regular management reports. The system administrators found other products to be too expensive for their needs. They discovered ENow Software and its Mailscape solution, which appeared to offer the required features at a more affordable price.

ENow Software implemented Mailscape, which provided monitoring and reporting for all messaging servers, representing a significant value-add. The solution was easy to install without disrupting the production environment. As a result, the team became more efficient in their Exchange migration, prevented major problems for mobile device users, and saved a great deal of administrative time through automated reporting and troubleshooting.

Baltimore City Public Schools