Case Study: AAF Flanders achieves real-time self-service partner access with enosix

AAF Flanders delivers 100% accurate SAP orders with enosix

AAF Flanders, a major manufacturer of air filtration solutions, faced a significant challenge in providing a streamlined experience for its partners. Partners lacked visibility into critical SAP data like pricing, order status, and invoices, which resulted in constant calls to internal sales teams, increasing costs and hindering the partner experience. They sought a self-service portal to empower their partners and reduce these internal touchpoints.

The vendor enosix provided its integration solution to connect the new Salesforce Community Cloud portal directly to SAP. This gave partners real-time access to create orders and view pricing, delivery, and invoice data, ensuring 100% order accuracy. For AAF Flanders, the enosix solution drastically reduced implementation costs and timelines while enabling a world-class, self-sufficient partner experience that eliminated the need for constant internal support.

AAF | Flanders