Case Study: Norwegian Industrial Property Office improves UX and future-proofs its digital services with Enonic

Norwegian Industrial Property Office boosts task success from 60% to 70% with Enonic

The Norwegian Industrial Property Office (NIPO) faced the challenge of replacing its outdated, on-premise CMS and improving its fragmented digital presence. Its website and separate digital services lacked a unified user experience, and users struggled to understand the agency's offerings. NIPO needed a flexible, cloud-based solution to unify its content and services, requiring a modern CMS from a vendor like Enonic.

Partnering with Enonic and implementation partner 99x, NIPO launched a new website on the Enonic platform. The solution included a headless CMS approach, an integrated Nynorsk translator, a new IPR self-test tool, and a HubSpot CRM integration. As a result, Enonic helped NIPO increase the number of users successfully resolving tasks from 60% to 70%, improve SEO and page health scores, and achieve a significant rise in daily website visits.

Norwegian Industrial Property Office (nipo)