Case Study: a Charlotte-based U.S. title and mortgage services provider achieves faster title report turnaround with eNoah iSolution

Charlotte-based U.S. Title and Mortgage Services Provider achieves 2-hour title report turnaround with eNoah iSolution

eNoah iSolution provided high-speed mortgage and title report outsourcing services for a Charlotte-based U.S. title and mortgage services provider. The client faced significant challenges, including unpredictable file volumes, strict turnaround requirements of 2–4 hours per file, and a critical dependency on accurate title commitment preparation which was a core bottleneck impacting loan closing timelines.

eNoah implemented a dedicated offshore title processing team and a proprietary workflow management system to deliver a scalable solution. This approach enabled the client to achieve turnaround times as low as 2 hours, process up to 2,000 title report cases per month, and realize significant cost savings. The solution provided by eNoah iSolution ensured high-quality deliverables and seamless business continuity, functioning as a 24/7 extended production unit for the client.