Case Study: Currency & Coin Sorting Machinery Manufacturer achieves 15% lower maintenance costs with ennVee TechnoGroup Managed DBA Services

Currency & Coin Sorting Machinery Manufacturer - Customer Case Study

The Currency & Coin Sorting Machinery Manufacturer, a global leader in equipment for sorting, counting, imaging, and authenticating currency, checks, and coins, was struggling to keep its internal IT team focused on strategic work because routine database maintenance and support consumed too much time. To address this challenge, it turned to ennVee TechnoGroup for managed DBA services, including remote support for Oracle, MS SQL, and SharePoint.

ennVee TechnoGroup proactively monitored and managed the customer’s databases and infrastructure, improved processes, and introduced an SLA-based service plan with a single point of responsibility. These changes helped speed up the customer’s CAPS project and reduced maintenance and support costs by 15%, while also improving overall operational efficiency.