Case Study: a large insurance services provider achieves compliant, secure AI chatbot performance with Enkrypt AI

Ensuring reliable and compliant customer-facing AI chatbots

a large insurance services provider was facing compliance and security issues with its customer-facing AI chatbot. The application's answers were violating the Affordable Care Act, presenting a significant risk. They turned to Enkrypt AI for a solution to gain full visibility into the app's risks.

Enkrypt AI implemented its compliance management solution, which used automated red-teaming, guardrails, and monitoring to achieve optimal accuracy. This provided the insurance services company with the necessary visibility into the AI's performance and risks. As a result, Enkrypt AI helped them attain compliance with industry regulations and achieve cost savings in less than three months.