Case Study: Celtic Manor Resort triples voucher sales with Enjovia

How Celtic Manor Tripled Voucher Sales with Enjovia

Celtic Manor Resort, a UK luxury hospitality destination, needed a seamless, mobile-friendly gift voucher system that could become a major revenue stream without creating extra administrative work for their team. They turned to Enjovia for a tailored gift voucher solution to meet these challenges and better understand buying trends.

Enjovia implemented a fully branded digital voucher platform that provided a smooth checkout experience and real-time sales insights. This solution enabled Celtic Manor to run effective promotions year-round, resulting in voucher sales growing from £700k to £2.5 million in just two years, a 300% increase described by the resort's CEO. A significant 15% of vouchers also went unredeemed, directly adding to profits. The success was driven by Enjovia's focused approach to creating a simple, trusted buying journey and a management system that was easy for staff to use.

Celtic Manor Resort

Ian Edwards

Chief Executive Officer