Case Study: Shackleton Technologies wins higher-value contracts with enhanced.io

Shackleton Technologies wins 8 higher-value contracts with Enhanced

Shackleton Technologies, a Dundee-based MSP, faced increasing competition from national rivals who could undercut them on price for commodity services like Cyber Essentials certification. Their clients were also beginning to ask for more sophisticated security offerings, such as 24/7 network monitoring and incident response, which Shackleton could not provide. They needed to transform security from a simple deliverable into a sellable product to stop losing clients and win higher-value contracts.

By partnering with enhanced.io, Shackleton Technologies implemented a white-label 24/7 SOC service, complete with a named Fractional Security Director. This allowed them to package, price, and sell a comprehensive security offering under their own brand. The solution from enhanced.io helped Shackleton win eight new high-value contracts in the first year, add approximately £85,000 in annual recurring revenue, and completely stop losing clients to national competitors.

Shackleton Technologies