Engrain
23 Case Studies
A Engrain Case Study
Venterra Realty, a multifamily property manager, faced challenges in the digital leasing process where prospective renters encountered pain points and uncertainty when trying to understand apartment views and locations within a community online. To enhance the entire customer journey and build trust, they partnered with Engrain to implement its SightMap interactive property mapping technology.
By integrating Engrain's SightMap onto their websites and using it during tours, Venterra provided a visual, customized experience that allowed prospects to virtually explore properties. This solution instilled confidence in renters and led to a measurable result: a 50% reduction in the average time it took for a prospect to become financially committed. Engrain's technology helped Venterra redefine its journey orchestration and significantly improve the customer experience.