Case Study: AMLI Residential streamlines leasing and improves resident satisfaction with Engrain TouchTour Flex

AMLI Residential cuts tour times and boosts occupancy with Engrain

AMLI Residential, a leading U.S. multifamily operator, sought a solution to enhance its onsite leasing experience. The challenge was to offer prospective residents visual map and unit-level search capabilities while minimizing the operational load for its leasing associates across a large national portfolio. To address this, AMLI partnered with vendor Engrain to implement its TouchTour Flex Leasing product.

Engrain's solution streamlined the entire leasing process. The implementation of TouchTour provided a personalized, interactive tool that reduced tour times, improved operational efficiency, and led to an increase in occupancy rates. The Engrain product also enabled cross-leasing between AMLI communities and provided a more polished, professional workflow for associates, making it an indispensable part of their operations.

AMLI Residential